Conditions of Service

NT Power is committed to supplying our customers with a safe and reliable source of electricity. 

Our Conditions of Service is a legal statement that addresses our operating practices, types and levels of service available to our customers within our service area, and our connection policies.

Conditions of Service

NT Power is updating its Conditions of Service and is seeking any comments from customers before finalizing changes. The Summary of Changes highlights the revisions being made to reflect current practices, align with regulatory expectations and provide additional clarity for customers. Comments are open until August 29, 2025 and can be submitted via the Feedback Form below.

Draft Conditions of Service

Summary of Changes

Please use our Conditions of Service Feedback Form below to provide us with your comments and suggestions.

 

Conditions of Service Feedback

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