News

UPDATE: AUGUST 26, 2022 NT Power customers have been receiving emails from a company based in Florida with a heading "Newmarket Power Alert". These emails are not affiliated with NT Power. Should you receive an email with this heading, please delete immediately. Do not answer any...

Update August 18, 2022 All power has been restored to customers in this area. No further outages are planned for Queen Street and Concession Street. Update August 16, 2022 Work is progressing on schedule to replace 4 hydro poles on Queen Street as part of the Metrolinx GO...

NT Power is improving the MyAccount section on its website by adding new customer-friendly features. More Information An email has been sent to portal users walking you through the steps needed to upgrade your account. If you are no longer a customer, please disregard. MyAccount...

Update: July 4, 2022 NT POWER'S SCHEDULE UPDATE: Our NT Power Customer Service team is available by phone and email - 8:30 am to 4 pm, Monday to Friday. While our Midland office remains closed to the public, our Newmarket office is now open. Please note, we are no longer...

Effective May 1, 2022 summer TOU periods and Tiered pricing thresholds are now in effect. Electricity prices during each period remain unchanged. For more details on electricty rates click here: Electricity Rates | NT Power

There are a growing number of scams aimed at energy consumers. Some of these involve Facebook pages or emails from entities claiming to be Ontario Energy Board (OEB), or affiliated with or endorsed by the OEB. Some even falsely include the OEB’s name and logo. Others claim to...

THE OEB APPROVES RATE INCREASE EFFECTIVE MAY 1, 2022. Newmarket-Tay Rate Zone (NTRZ) and Midland Rate Zone (MRZ) distribution rates will see an increase of 2.7% and 3.15% respectively. The annual adjustment mechanism details can be found in Section 4 of the Decision and Order...

Update March 4, 2022 The Ontario Business Costs Rebate Program provides eligible businesses with rebate payments on property taxes and energy costs, in the form of grants. Business must be subject to a provincially-mandated capacity limit of 50 per cent or lower (including a...

NT Power recently upgraded its billing system, which resulted in changes to Midland customer account numbers. NT Power is requesting Midland customers update their Newmarket Tay Power Distribution Ltd. (NT Power) account number in their banking profile. If you have already made...

The Ontario government is providing targeted relief for businesses and people impacted by the current public health measures aimed at blunting the spread of the Omicron variant. As part of this plan, the government is introducing two measures to provide financial relief: 1.) A...